Staff Augmentation Services
Leverage the experience & expertise of a certified technical expert without long term staffing commitments.
Organizations need to move quickly to stay ahead of digital business, but they face ongoing challenges managing and optimizing complex technology environments. Staff Augmentation Services can help deliver substantial value across both business and IT metrics by providing a single point of contact throughout the IT journey.
Attracting and retaining highly skilled staff remains an ongoing challenge and is directly affecting business results. IT organizations are facing limited resources and struggling to find the expertise necessary to improve IT operations and maximize investments. Staff Augmentation Services helps solve these challenges by improving the efficiency and effectiveness of internal IT staff.
Service Outline
- Onsite IT tech services charged at an hourly rate
- Staffing duration can last from a few months to a year or more
- Resources are managed by the customer
- Access to resident Panasonic Connect engineers with advanced IT skills and direct TOUGHBOOK knowledge
- Billed bi-weekly or monthly per actual hours used
Staff Augmentation Services allows you to be selective when evaluating IT support specialists to fulfill the specific needs of your organization. Our team makes sure the IT specialist is a good fit with your organization and provides services to help achieve stronger IT performance and deliver superior business outcomes.
Backed by the power of the extensive Panasonic Connect network , our Staff Augmentation Services offers multiple options to meet specific business needs, from helping accelerate adoption of end user technology solutions, to aligning with technology transformation objectives.
Service Benefits
Dependability:
- Acts as an extension of your IT staff
- Relieves in house specialists from routine tasks to focus on strategic activities that realize desired business objectives
Flexibility:
- Staff Augmentation Services provides ‘any time’ and ‘as needed’ IT staffing solutions Quality
- Certified technology professionals with validated expertise
- Mean to access to new skills, technologies, and best practices
Reduced Downtime:
- Fulfilling resource needs quickly minimizes the downtime for your business operations
Why Panasonic Connect?
Seamless execution from start to finish
- Enjoy the seamless execution from IT consulting, image creation, image deployment, final on site ready to go deployment to continuous support
Access to highly skilled Panasonic Connect resident engineers
- Not only are the resources screened by Panasonic engineers, but they also have access to these resident engineers
Single point of contact throughout the IT journey
- Enjoy the convenience of having a single point of contract
from Panasonic throughout your IT journey
Service Highlights
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Supplemental onsite tech services
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Tech support by IT expertise level (i.e. L1,2,3,..)
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Single point of contact throughout the IT journey
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Support augmentation charged at hourly rate
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Resources managed by the customer
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Powered by Panasonic Connect engineers