Right there with you

We’re dedicated to helping you solve your toughest work problems. Our Professional Services team, a U.S.-based network of engineers, industry experts and repair technicians work with you to select and deploy the right mobile solution for your workforce. From pre-deployment planning and consultation to industry-leading warranty and repair programs, we’re here to set you up for success.

Services Customized to How You Work

The Panasonic Connect Professional Services team works closely with organizations to build a customized package of consulting, application, deployment, repair and warranty services that address specific challenges.

We can start by observing your frontline workers first-hand to match them with the right solutions for the job. Next, we can field-test your solutions and implement the right mix of wireless services, device management and security. Then, to extend your IT resources, our engineers can design and deploy your new technology, including device configuration, mobile applications and integration into your IT infrastructure.

Explore more of the ways we’re here to support you.

Development

We provide development and integration services for solutions running in a Windows® environment, including developer tools, consultation, design and implementation.

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Deployment

Rapidly deploy hundreds or thousands of fully tested, configured and branded mobile devices. Our deployment services include 48-hour stress tests, asset tagging and more.

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Sustainment

Get ongoing support and maintenance, including our industry-leading warranties and repair services from Panasonic Connect Professional Services, plus leasing and financing options.

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We’ve got you covered

Our ProServices team works closely with organizations to make sure we match the right solution to your work needs. Explore the content below to learn more about our commitment to helping you achieve your business goals.

ProServices sets you up for successful solution deployment with exceptional product planning, deployment, security, repair and replacement services.

Read The Case Study about Time-Saving Deployment Support Read The Case Study
The Panasonic Connect Professional Services has supported customers for more than 28 years. Our technicians and engineers take the time to get to know customers, providing a personalized experience. Learn more about how we provide excellent service.

Watch The Video about Panasonic Connect Professional Services Watch The Video
Hialeah Fire Department got outfitted with TOUGHBOOK devices and a comprehensive warranty program. With Protection Plus, the standard warranty is augmented with no-fault accident coverage—perfect for users who are notoriously tough on their equipment.

Read The Case Study about Worry-Free Warranty Services Read The Case Study

Deployment Services

Get TOUGHBOOK mobile devices that are ready to work right out of the box. With our deployment services, you get customized systems that are fully integrated into your organization.

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Last Mile Deployment Service

Last Mile Deployment Service is designed to help you complete the final steps of your deployment without taxing your IT Department or disrupting user productivity.

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Installation & Mounting Services

Let us handle the heavy lifting and logistics surrounding TOUGHBOOK installations, including project management. The best part? You’ll save your organization time and money.

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Mobility Application Services

Defend your TOUGHBOOK devices against security risks with secure, third-party software for data and device protection, mobile device management and motion screen locking.

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Personalization Services

Make your devices, yours. Add your logo to the outer case of your TOUGHBOOK devices for added customization, brand awareness and to reduce the likelihood of theft.

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Professional Services

Panasonic Connect Professional Services has been serving customers for over two decades and provides fast responsiveness, a strong factory connection and a convenient central location.

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TOUGHBOOK As A Service

TOUGHBOOK As A Service (TaaS) is a subscription service that helps bring the latest technology to your organization without breaking the bank.

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Warranty Services

With Panasonic Connect Warranty Services you’ll protect your investment and benefit from faster repairs, predictable budget management and a more productive IT department.

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Staff Augmentation Services

Leverage the experience & expertise of a certified technical expert without long term staffing commitments.

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Replacement & Recycle Services

Discover our innovative and convenient replacement and end-of-life recycling services, including 24-hour hot swap exchange and hard-drive no return.

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Leasing & Financing Services

Get your new devices when you need them with our range of flexible financing options including, leaseback financing, step payments and flex lease.

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