Panasonic Connect AV Support Hub
Get support documentation, software, order parts and support center contact information.
AV Support Document Center
Find support files and documents - including user guides, tutorials, CAD Data, API & Software files - for all AV products on the Support Document Center.
Professional Video Support
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US Business Support Only:
Tel: 855-772-8324 -Option 2
Monday - Friday | 8am - 7pm ESTProduct Support: provideosupport@us.panasonic.com
Order Parts: proavparts@panasonicproservices.comFor LUMIX/Consumer support, please visit the Consumer Help Site.
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*NOTE: A repair Return Merchandise Authorization (RMA) is required for all products being sent to a service center at Panasonic Connect North America Professional Services, LLC in Kansas City, MO.
Panasonic Service Center*
Panasonic Connect North America Professional Services, LLC
13940 Madison Ave.
Kansas City, MO 64145
(913) 685-8855
sitewebinfo@panasonicproservices.comAuthorized Service Centers
An alternative option to obtain service is to contact any of the following Panasonic Authorized Service Centers directly:
- DIGITRON ELECTRONICS, INC.
7801 TELEGRAPH RD STE D, MONTEBELLO, CA 90640-6531 | (323) 887-0777 - NIVIE TECHNOLOGY CORPORATION
10 RESEAU AVE, SOUTH AMBOY, NJ 08879 | (718) 567-0300 or (732) 405-1045 - MODERN TV/VCR & ELECTRONIC SERVICE
5621 ODANA RD STE A, MADISON, WI 53719-1225 | (608) 222-6350
- DIGITRON ELECTRONICS, INC.
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The repair Return Merchandise Authorization (RMA) is required for all products being sent to a service center at Panasonic Connect North America Professional Services, LLC in Kansas City, MO. Please contact the Panasonic help desk via any of the methods listed below to obtain a repair RMA prior to shipping the product:
1-855-772-8324 (option 2) provideosupport@us.panasonic.com -
To view support documentation, follow the button below to the US Support Center. Or you can search on the Global Support Site.
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If you are looking to purchase or inquire about pricing/availability of official replacement parts for your Panasonic Broadcast, Cinema & Professional Video products, please contact our parts distributor, Panasonic Connect North America Professional Services, LLC in Kansas City, MO.
Panasonic Parts Hotline
(888) 685-8855
Panasonic Parts Email
proavparts@panasonicproservices.com -
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Projector Support
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Tel: 855-772-8324, Option 3
Monday - Friday, 8AM to 8PM ESTProduct support: projectorsupport@us.panasonic.com
RMA Request: Submit RMA Request
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To submit a Return Merchandise Authorization (RMA) request for your Projector Equipment, follow the instructions & complete the form on the Projector RMA Request Form page.
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To view support documentation, follow the button below to the US Support Center. Or you can search on the Global Support Site.
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Display Support
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Tel: 855-772-8324, Option 4
Monday - Friday, 8AM to 8PM ESTProduct support: prodisplaysupport@us.panasonic.com
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To submit a Return Merchandise Authorization (RMA) request for your Display Equipment, follow the instructions & complete the form on the Display RMA Request Form page.
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To view support files & documents, follow the button below to go to the US Support Document Center. Or you can search on the Global Support Site.
Audio Support
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Tel: 800-491-9986
Monday - Friday | 8am - 7pm ESTProduct Support: wirelessmicsupport@us.panasonic.com
Order Parts: proavparts@panasonicproservices.com -
Get spec sheets, tutorials, manuals, software & API and other support documents by visiting the support document center.