Right there with you
We’re dedicated to helping you solve your toughest work problems. Our Professional Services team, a U.S.-based network of engineers, industry experts and repair technicians work with you to select and deploy the right mobile solution for your workforce. From pre-deployment planning and consultation to industry-leading warranty and repair programs, we’re here to set you up for success.
Software and Services to Maximize Your Investment
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IT Planning & Consultation
Get your TOUGHBOOK® computers and tablets off to a great start by taking advantage of the years of experience our engineers have in a wide range of advanced and latest technologies. We’ll work with you from start to finish to minimize implementation challenges so you can achieve your objectives and future-proof your initiatives.
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Deployment & Fulfillment
Ensure that your TOUGHBOOK® or any other computers and tablets arrive ready to work right out of the box. We design a deployment support package that is tailor-made for your environment. Take the benefit our rigorous diagnostic stress-testing for quality assurance. With our deployment services, you get far more than a fleet of computers.
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Vehicle Installation
No matter what type of vehicle your workers operate—utility truck, forklift, fire engine or police interceptor—we offer custom in-vehicle mounting solutions and installation services. This helps to simplify installation planning and management, to maximize worker productivity and ensure easy serviceability.
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Warranties & Support
Even a few hours of downtime can be catastrophic. Protect your TOUGHBOOK® devices with Panasonic Warranty Services, and you’ll benefit from faster repairs, predictable budget management and a more productive internal IT department, thanks to the lack of repair fire drills and interruptions.
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Software Stack
Go beyond the capabilities of traditional software and MDM to get real-time visibility into the health and utilization of all mobile devices and applications across your entire fleet. With Panasonic's ecosystem of strategic partners, you can secure your devices against cyber security threats, ensure they are being used as intended by your workforce, recover lost or stolen devices, save time and unnecessary effort, and keep your mobile and remote workforce safe.
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Onsite IT Support
Leverage the experience and expertise of certified technical experts either short term or long-term needs without staffing commitments. Do not let your staffing shortage impact your mission critical job. Enjoy the reduced downtime by taking the benefits of seamless execution from start to finish, dependability, unmatched quality, personalized flexibility, and single point of contact throughout the IT journey.
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TOUGHBOOK As A Service (TaaS)
TOUGHBOOK As A Service (TaaS) is a subscription service that helps bring the latest technology to your organization without breaking your bank. Utilize OPEX funds/ Pay monthly, quarterly or yearly/ Select the term from 36, 48 or 60 months to fit your needs/Add any hardware, accessories, software or services as needed. Save money with included service benefits, save time with convenience and personalized flexibility.
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Related Content
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ProServices Brochure
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IT Planning & Consultation White Paper
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Vehicle Installation & Kitting Solutions Brochure