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Onsite IT Support

Panasonic Connect’s certified technical experts are here to support your IT needs with unmatched flexibility, whether for short-term projects or long-term initiatives.

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Flexible IT support designed to adapt to your mission-critical requirements.

Avoid the challenges of staffing shortages and ensure your mission-critical operations stay on track with dependable, high-quality support. You’ll benefit from personalized flexibility and a single point of contact throughout your IT journey, allowing your team to focus on what matters most. With Panasonic, you can count on expert guidance tailored to your specific needs, delivered with reliability and precision. 

Services Include:

  • Field Consultation and Support Services:

    Get expert guidance tailored to your specific needs. Our engineers are trained and certified for Microsoft®, cellular wireless and virtually everything mobility; and they can work onsite or remotely to quickly troubleshoot and help resolve any issues. 

  • IT Training:

    We train your IT staff in basic functions such as managing wireless connections, screen calibration, battery management, and mobility software applications. We can also provide device and in-vehicle mount installation training so you can fine-tune the user experience (screen brightness, touchscreen sensitivity and calibration, or cellular and Wi-Fi usage). 

  • Last-Mile Deployment Services:

    Simplify and complete the final steps of your deployment process, saving you time, effort, and money in the long run. With our extensive experience, we ensure every detail is handled correctly the first time, minimizing disruptions to your business operations. From unboxing to configuring network settings, our team manages all the fine details, allowing your internal teams to focus on the big picture. 
    Learn More about Last-Mile Deployment Services: Learn More

Centralized Intelligence and Support

Get your TOUGHBOOK® computers and tablets off to a great start by taking advantage of the years of experience our engineers have in a wide range of deployments. We’ll work with you from start to finish to minimize implementation challenges so you can achieve your objectives and future-proof your initiatives.

 

Our consulting services include:

FIELD ENGINEERING SERVICES

Our engineers are trained and certified for Microsoft®, cellular wireless and virtually everything mobility; and they can work onsite or remotely to quickly troubleshoot and help resolve any issues.

IMAGE CREATION AND VALIDATION

We use industry best practices to create your master software image, test it and ensure that there are no operating system or driver issues.

TRAINING

We train your IT staff and Help Desk personnel on basic functions such as managing wireless connections, screen calibration, battery management and mobility software applications.

Contact Us

TOUGHBOOK | US Business Sales & Support

Want to contact sales or need support with your TOUGHBOOK product? Use the link below to get in touch with a member of our US Sales or Support team.
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