Rugged Laptops & Tablets for EMS On The Move
In emergency situations, every second counts. Panasonic TOUGHBOOK® rugged laptops and tablets deliver the durability and performance needed for emergency services and telemedicine, enabling EMS teams to provide life-saving care wherever it’s needed.
Rugged Performance
Backed By Industry-Trusted Testing
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MIL-STD-810H Tested
Validated for durability across drops, vibrations, shock, and temperature extremes. -
MIL-STD-461G Tested
Electromagnetic compatibility for environments with radios, antennas, and sensitive equipment. -
IP-Rated Protection
Built to resist dust, moisture, and environmental exposure.
TOUGHBOOK G2 Helps STAR Ambulance Enhance Operational Efficiency
- STAR transports 20K people/year across 7 locations in 5 Indiana counties
- Consumer-grade tablets caused frequent downtime and disrupted EMT workflows
- TOUGHBOOK G2's 2-in-1 design works as tablet outside and laptop when docked
- MIL-STD-810H and IP65 ruggedness supports operation in adverse weather conditions
- G2 on pace to deliver lower TCO than consumer devices via fewer repairs and replacements
Should Your Agency Invest in Rugged or Consumer-Grade Devices?
- TOUGHBOOK devices boast a 3% failure rate — the lowest for laptops in the industry
- Consumer tablets fail at almost 3x the rate of rugged tablets — 12.8% vs. 4.4% in year one
- Workers lose an average of 74 minutes of productivity when their device fails
- Consumer-grade devices are 28% more likely to experience connectivity issues than rugged devices
- Over a device lifecycle, by using rugged devices, orgs save $1,045 (notebook) or $2,745 (tablet) vs. consumer-grade
Emergency Management: Enhancing Situational Awareness When Disaster Strikes
- Lack of real-time collaboration technology is the top barrier to interagency coordination
- Situational awareness requires three stages: perceive, process, and predict information
- 80% of EMS responders frequently use electronic patient care reports (ePCRs) on devices
- FirstNet® and other carriers provide network priority and preemption for EMS
- TOUGHBOOK G2 offers 18.5-hour battery life and optional second battery hot swap for field use
Rapid, Reliable Access to Information
- Device reliability helps reduce downtime, repair costs, and long-term ownership costs
- Mobile tech connects CAD, GPS, and real-time data to support split-second EMS decisions
- Hialeah Fire Dept. handles 30,000 calls/year across 8 stations using TOUGHBOOK laptops
- TOUGHBOOK wireless components tested in one of the industry's largest anechoic testing chambers
- TCO calculations must include repair, replacement, lost productivity, and docking station costs
From Network Connectivity to Battery Health: Better Tools to Maintain Tech
- 79% of frontline workers report an inability to do their job at least once per month
- 56% of workers struggle with mobile device issues one or more times per week
- Top 3 issues for 6 years running: WLAN/network connectivity, app stability, and battery life
- Only 1.7% of IT leaders say MDM/EMM tools give them visibility needed to troubleshoot problems
- Smart Essentials powered by B2M provides real-time data on apps, battery, device health, and performance
Myths and Truths of 5G: Steering Your EMS Agency Toward 5G and IoT Benefits
- 5G offers faster speeds, reduced latency, and the ability to connect more devices simultaneously
- IoT with 5G expands EMS capabilities from streamlined workflows to real-time intelligence access
- Discussion with an industry practitioner on steps their agency followed in migrating to 5G
- Covers infrastructure needs — assets, systems, and services — required to achieve true 5G
- Includes a technology checklist for agencies evaluating 5G and IoT readiness
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TOUGHCommand
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TOUGHBOOK Services
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Grants Support Program
Serving Our Heroes for 30 Years
For three decades, TOUGHBOOK® has stood side by side with those who serve, protect, repair, and lead—in the world’s toughest conditions. As we mark this milestone, we’re not just looking back. We’re building forward. Celebrating 30 years of relentless innovation—and the future that’s just getting started.