TOUGHBOOK Support Center
We've got you covered. Find all the driver software, utility tools, software download kits, manuals and other resources for your TOUGHBOOK® products. Contact our tech support specialists available 24/7.
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Product Alerts
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Mar 28, 2018
Important Software Installation Notice: CF-C2, CF-AX and CF-SX
Find details and updates on the mandatory Panasonic TOUGHBOOK CF-C2, CF-AX and CF-SX Battery Safety Notice. -
May 22, 2017
Important: FZ-G1 Battery Recall
Get details on the Panasonic TOUGHPAD FZ-G1 battery product recall.
TOUGHBOOK Support Quick Links
Access to support documentation for your TOUGHBOOK Rugged Laptops, Tablets, and Accessories.
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Stay on top of the latest critical security updates released for Panasonic TOUGHBOOK.
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Download the latest software development kits for Panasonic TOUGHBOOK.
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Need service or repair for your device? Click the below link to get started.
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Learn more about our broad range of additional services from consultation, deployment, extended warranties, personalization, life-cycle management, recycling and more.
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Applications to help you work and configure your TOUGHBOOK.
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Validate your corporate images against our factory images using this image validation tool.
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Protection is part of the plan with Panasonic Connect mobile computers, and we offer excellent coverage.
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Our convenient end-of-life service disposes of your retired devices in an environmentally responsible way. To obtain a shipping label for free recycling of your TOUGHBOOK product, please visit the MRM home page here and click on “Mail back your product” under “Recycle now”. Or call MRM at 888 769-0149.
Under District of Columbia law, if you recently purchased a new covered Panasonic TOUGHBOOK you may return any brand of a covered electronic device of the same type for recycling through our program. Go to www.mrmrecycling.com for recycling details.
If you wish to recycle just your battery, please visit the Call2Recycle home page here and click on “Where to Recycle” under “Recycling 101”.
If you are a recycling or reuse company and need instructions for proper recycling for Panasonic Mobility products please call 1-800-LAPTOP-5.
For reuse and recycle in Canada, please contact our Canada TOUGHBOOK Support 1-800-668-8386
Per our internal policies all approved recyclers must at a minimum hold a current 3rd party certification to a North American recognized e-waste recycling standard such as R2 or e-Stewards.
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At Panasonic Connect, sustainability isn’t just an initiative—it’s an ecosystem. Learn how we build real-world impact into everything we do, from TOUGHBOOK® technology to global manufacturing practices.
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Contains drivers to update to a newer version of Windows & Panasonic’s recovery image service.
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Follow the Tech Wizard Series for a list of videos where you can find “how to” process and technical information, tips, and shortcuts to take full advantage of the capabilities available with your Panasonic device.